Structure
Create enterprise, company and location hierarchies so each depot, site or partner sees the right chargers and data.
The CPMS control layer
for serious EV charging.
emPACT is the enterprise CPMS for CPOs and commercial charging teams. It connects company hierarchy, charger inventory, sessions, drivers, ID tags, tariffs, diagnostics, maintenance and reporting in one operating layer.
HierarchyEnterprise, company and location control
ChargersStatus, connectors, sessions and OCPP actions
DriversGroups, RFID/MAC IDs and access rules
OpsDiagnostics, maintenance, tariffs and reports
From charger data
to operational control.
emPACT gives commercial, operations, support and finance teams the same live picture of the charging estate.
Operate
Monitor chargers, connectors and sessions in real time, with remote actions and OCPP-ready configuration support.
Protect
Use diagnostics, alerts, fault history, maintenance records and SLA tracking to reduce downtime and support costs.
Report
Turn tariffs, transactions, energy use, drivers and session records into finance-ready and operations-ready reporting.
What emPACT actually does.
The PDF feature matrix becomes a clearer product story: every module explains the job it performs and the operator outcome it improves.
Model enterprises, companies and locations.
Create companies, locations, admin accounts, contacts and permission boundaries so regional depots, partners and support teams only access the assets they should.
Know what every connector is doing.
Track charger inventory, connector state, live sessions, energy delivered, duration and initiator so operators can manage uptime and reconcile usage.
Control who can charge and how.
Manage driver profiles, driver groups, RFID/MAC IDs and account rules for authorised charging, driver segmentation and driver-level reporting.
Move from fault alerts to faster fixes.
Use health widgets, fault severity, filters, fault history, remote diagnostic actions and communication logs to reduce MTTR and prevent driver-impacting downtime.
Turn service work into an auditable workflow.
Create preventive and corrective maintenance records, track warranties, packages, repair notes, MTTR and SLA performance so service partners stay accountable.
Keep charging economics visible.
Support tariff management, transaction evidence, receipts, ledgers and settlement-style reporting so finance teams can audit the cost and value of every session.
Give teams dashboards they can act on.
Use configurable widgets, CSV-style reports and immutable audit trails to show uptime, utilisation, energy, faults, technician activity and operational KPIs.
Prepare sites for smarter power control.
Bring tariff inputs, site limits, meter data and SmartFlex workflows closer to charger operations so teams can plan load management and grid participation.
emPACT dashboards operators can actually use.
Live charger, session, diagnostics and driver-management views shown from the product experience, not abstract placeholder cards.
Quick answers.
A plain-language view of what this page covers, who it helps and where it fits in the Electric Miles platform.
What emPACT is
A CPMS control layer for serious EV charging operations.
Primary teams
CPOs, enterprises and commercial charging teams.
Core workflows
Hierarchy, chargers, sessions, drivers, ID tags, diagnostics, maintenance, tariffs and reporting.
emPACT demoSee emPACT in action.
See emPACT in action.
Built for operators.
Book a walkthrough of charger management, payments, diagnostics, SmartFlex integration and reporting workflows.