This local page is styled for the refreshed website and based on Electric Miles' official Privacy Policy.
Privacy Policy
Who we are
Electric Miles Limited is a company registered in England and Wales with company number 10975715. Its registered office is 167-169 Great Portland Street, London W1W 5PF.
This policy explains how Electric Miles collects, uses and protects personal information when you use our website, apps, products and services.
Information we may collect
- Identity and contact information, such as your name, email address, company and role.
- Account and service information needed to provide Electric Miles products and support.
- Technical information such as browser type, device identifiers, IP address and usage data.
- Charging, energy and session data where needed to deliver EV charging, smart charging or support services.
How we use information
- To provide, operate and improve Electric Miles services.
- To communicate with users, customers and partners.
- To manage accounts, support requests, diagnostics and operational workflows.
- To maintain security, prevent misuse and comply with legal obligations.
- To understand how the website and services are used so we can improve them.
Lawful basis
We process personal information where it is necessary to perform a contract, where we have a legitimate interest, where we need to comply with a legal obligation, or where we have consent.
Sharing information
We may share information with trusted service providers, technology partners and professional advisers where needed to deliver the service, operate our business or meet legal requirements. We do not sell personal information.
International transfers
Where data is transferred outside the UK or EEA, we use appropriate safeguards designed to protect personal information in line with applicable law.
Data retention
We keep personal information only for as long as necessary for the purposes described in this policy, including legal, accounting, reporting and operational requirements.
Your rights
Depending on your location and applicable data protection law, you may have rights to access, correct, delete, restrict or object to processing of your personal information, and to request portability of your data.
Security
We use technical and organisational measures to protect personal information. No system is completely secure, but we work to protect information from unauthorised access, loss, misuse and alteration.
Cookies
Our website may use cookies and similar technologies to run the site, understand usage and improve the experience. You can manage cookies through your browser settings.
Contact
For privacy questions or requests, contact support@electricmiles.com.