Local networks are constrained.
Distribution networks increasingly need demand to shift at the right time and in the right place.
Flexibility that works while the charger works.
SmartFlex turns EV chargers and flexible energy assets into grid-balancing capacity, then routes value back to the people and businesses providing it.
All six GB DSOsNESO DFS registered providerFlex Assure member
The grid needs flexibility. Most assets are still too hard to use.
EVs, heat pumps, batteries and solar are changing demand patterns across Great Britain. The value exists, but the operational work is fragmented.
Market operations are manual.
Regional portals, asset registration, bids, awards and settlement can leave teams doing repetitive admin.
One charger is rarely enough.
Individual assets are often too small on their own. Aggregation turns thousands of controllable loads into useful capacity.
One automation loop for the flexibility market.
SmartFlex is built to keep the whole workflow current, from asset enrolment to settlement evidence.
Enrol eligible EV chargers and flexible assets, then maintain the data needed for metered units and market participation.
Track constraint zones and flexibility opportunities across the portfolio so eligible value is not missed.
Support portfolio-level bid construction and submission workflows for operators and energy partners.
Reconcile awards, participation, reporting and settlement evidence so teams can see what happened and why.
Rewards without making the user think about the grid.
SmartFlex keeps the customer experience simple. Users connect their charger, SmartFlex does the market work, and eligible value is routed back through the right reward or settlement model.
emRewards
Drivers can earn Electric Miles in-app currency, redeemable against the EM rewards catalogue.
Partner settlement
Partners keep the customer relationship and decide how earnings are distributed. Electric Miles takes an agreed share of eligible settlement.
Built for local DSO flexibility and national NESO balancing.
Two markets can now be stacked through the same orchestration layer. DSO signals support local grid constraints. NESO Demand Flexibility Service signals support the national balancing system.
NESO Demand Flexibility Service
View NESO providers listElectric Miles is listed as a registered DFS provider.
Electric Miles appears on the NESO registered providers list for Domestic Households, with Flex Assure shown on the provider list. SmartFlex turns eligible home, commercial and fleet assets into flexibility that can be monitored, dispatched, reported and settled.
Live milestone
We've delivered our first NESO flexibility event.
When NESO called the event, SmartFlex responded automatically: no app to tap, no plug to pull. Cars stayed ready; the grid got a hand.
- 1,800+drivers signalled
- 9regions
- 14,000+dispatch signals
V2G trading. Park the car, sell the battery.
SmartFlex extends to vehicle-to-grid: V2G-ready charging assets opt in to forecasting, dispatch evidence and settlement readiness, while driver limits and vehicle readiness stay protected.
Bidirectional charging.
Parked EVs export energy back to the grid inside agreed limits, turning idle batteries into tradeable V2G capacity.
Virtual Power Plant workflows.
Aggregated assets are bid across day-ahead and intraday trading horizons through the SmartFlex trading desk flow.
Driver opt-in protected.
Trading happens only inside agreed limits, protecting state-of-charge targets and vehicle readiness.
For asset holders and energy partners.
Bring the assets and customer relationships. SmartFlex brings the operating system for market readiness, portfolio aggregation, dispatch workflow and evidence.
Always currentSyncs portfolio state against operator platforms.
Nothing left on the tableScans the portfolio for eligible opportunities.
EV-charger-firstBuilt around EV charging, with support for batteries and other controllable loads.
Make flexible assets commercially useful.
Book a SmartFlex walkthrough and we will map your portfolio, network coverage and reward model.