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What Is EV Charging Management Software? A Guide for Businesses

· Electric Miles team · 3 min read

As businesses install more electric vehicle (EV) chargers, managing them becomes more complex. Operators need to monitor charger performance, manage users, track charging sessions and keep their networks running efficiently.

EV charging management software brings these activities together in one platform, giving businesses greater visibility and control over their charging infrastructure.

What does EV charging management software do?

Depending on the platform, it can help businesses:

  • Monitor chargers: View charger status, availability and charging activity.
  • Manage drivers: Organise users, groups and access permissions.
  • Control access: Set rules for who can use specific chargers.
  • Track charging sessions: Review usage, transactions and operational data.
  • Manage tariffs: Configure charging prices and access-related settings.
  • Identify issues: Use charger information and diagnostics to investigate faults.

These capabilities are particularly useful for charge point operators (CPOs), fleet operators and organisations managing multiple charging locations.

What is the difference between a CPMS and charging software?

A Charge Point Management System (CPMS) is a type of EV charging management software designed to manage charging infrastructure.

It typically connects chargers to a central platform, allowing operators to monitor and manage their network remotely. Many CPMS platforms use the Open Charge Point Protocol (OCPP) to communicate with compatible chargers.

How does Electric Miles support charging operations?

emPACT is Electric Miles’ enterprise Charge Point Management System (CPMS), designed for CPOs and commercial charging teams.

It provides a central platform to manage chargers, charging sessions, drivers, ID tags, access permissions, tariffs and operational reporting across charging locations.

As networks grow, having this operational visibility helps teams manage infrastructure without relying on separate systems for every site.

Explore Electric Miles emPACT to learn more.

Frequently asked questions

Is EV charging management software only for public chargers?

No. It can also support workplace, fleet, commercial and other private charging networks.

What is a CPMS?

A CPMS is software used to monitor and manage EV charging stations and their operations.

Does EV charging management software support different charger brands?

Compatibility depends on the software, charger and communication protocol. OCPP helps enable communication between chargers and management platforms.

Run your charging network from one place.

emPACT is Electric Miles’ enterprise CPMS for CPOs and commercial charging teams: chargers, sessions, drivers, tariffs and reporting in one platform.