Whether you’re a charge point operator (CPO), fleet operator or business managing workplace chargers, here are five things to consider.
1. Charger compatibility
Check which charger models and communication protocols the platform supports. OCPP compatibility is particularly important because it helps chargers and management systems communicate across different manufacturers.
2. Centralised network management
Look for a platform that lets you monitor chargers across multiple locations from one place. Live status, charging sessions and diagnostic information can help operations teams identify and investigate issues.
3. Driver and access management
Your software should make it straightforward to manage drivers, user groups, RFID cards, access permissions and charging rules.
4. Reporting and operational visibility
Charging data can help operators understand utilisation, transactions, charger performance and network activity.
Look for reporting tools that make this information accessible and useful for operational decisions.
5. Scalability and flexibility
A platform should support your current operations while allowing you to add chargers, sites and users as your network expands.
Consider whether the system can support your future requirements, including integrations and energy-management capabilities.
How does Electric Miles fit in?
emPACT is Electric Miles’ enterprise Charge Point Management System (CPMS) for CPOs and commercial charging teams.
It provides centralised management of chargers, sessions, drivers, ID tags, access permissions, tariffs and operational reporting across charging locations.
For operators evaluating CPMS platforms, emPACT is an option to consider when looking for a system that brings charging operations together in one place.
Explore Electric Miles emPACT.
Frequently asked questions
What is the difference between a CPMS and an EV charging app?
A CPMS is designed to manage charging infrastructure and operations. A driver app is generally designed to help users find chargers, start sessions and manage their charging experience.
Does EV charging management software need OCPP?
OCPP is widely used to support communication between chargers and management systems. Compatibility depends on the protocol version and implementation.
Can one CPMS manage multiple charging locations?
Yes. Many enterprise CPMS platforms support centralised management across multiple sites, although capabilities vary by provider.