The operating layerfor every charger,every mile.

Onboard, monitor and optimise EV charging from one expressive console, covering charger operations, driver smart charging and SmartFlex grid events. Built for operators, installers, asset holders and drivers.

emPACT dashboard shown on a laptopEM driver app charger screen shown on a phone

Trusted by operators & energy partners

One platform for every EV charging workflow.

Electric Miles connects CPO operations, installer commissioning, driver charging and SmartFlex energy workflows in one joined-up product suite.

Installer Miles logoInstaller Miles

A charger-agnostic field app for installation partners to onboard, configure, test and hand over supported chargers with cleaner records.

  • Step-by-step charger onboarding
  • Connection, OCPP and load setup checks
  • Support-ready install and handover records
Installer Miles charger setup and connection screenInstaller Miles commissioning and load management screen
Electric Miles app iconElectric Miles

Boost, schedule or Smart Charge from Electric Miles. Drivers can see upcoming events, understand cost and energy, and download session history.

  • Boost for immediate charging
  • Smart Charge and manual schedules
  • Charging history, cost, duration and Excel export
Electric Miles charger screenElectric Miles Boost charging screen with time, cost and energy controls
emPACT

The enterprise portal for CPOs and operators to manage chargers, sessions, tariffs, drivers, ID tags and multi-tenant site access.

  • Company, location and charger hierarchy
  • Live charger status, sessions and diagnostics
  • Drivers, groups, RFID/MAC IDs and access rules
  • Tariff, transaction and reporting workflows
emPACT dashboard showing charger operations, sessions and diagnostics
SmartFlex

SmartFlex turns controllable charging load into an energy asset with DSO-ready events, site constraints, priority rules and settlement evidence.

  • Static and dynamic load management readiness
  • Grid-event dispatch within driver and site limits
  • Energy cost, CAPEX and flexibility reporting
UK SmartFlex coverage map showing DSO and NESO flexibility partners

An expressive control surface, not another dashboard.

Every product on the platform is composed from the same handful of primitives, so what you ship to drivers, installers and utilities feels uncannily coherent.

From install to live operations.

Connect chargers, sessions and support workflows into one operational layer, without forcing teams to jump between spreadsheets and back-office tools.

01Install
02Connect
03Monitor

Charging that respects the site.

Use tariff, load, route-priority and driver-ready constraints so charging stays reliable without overloading the location.

Off peakReady time

Driver controls that stay simple.

Boost, schedule Smart Charge and download session history without turning the driver experience into back-office software.

BoostSmart ChargeScheduleSession historyExcel exportDriver access

Security, privacy and audit trails.

Region-pinned data, key rotation by default, end-to-end audit trail.

AccessAuditPrivacy

Park the car. Sell the battery.

Electric Miles SmartFlex turns EV charging into a flexible grid resource. Drivers, fleets and operators can opt in, respond to grid signals and share in the value without disrupting normal charging needs.

16K+SmartFlex events dispatched
11K+Flexibility responses delivered
1K+Automated events in one winter month

SmartFlex flexibility activity, as of 2026.

See the flex playbook
20,000+Assets under management
17,000+Grid flexibility events executed
1M+Smart charging sessions managed
9.4GWEnergy delivered across the platform

Cumulative platform figures, as of June 2026.

Real reviews from people
using Electric Miles.

Feedback from partners and operators, plus verified Trustpilot and app-store reviews.

★★★★★Vestel

“Partnering with emPACT has streamlined our charger management and improved overall efficiency. Its user-friendly interface, real-time insights and smart automation let us deliver a seamless charging experience while reducing operational complexity. emPACT has been instrumental in supporting our growth at Vestel Mobility.”

S
Sally BaileyHead of EVC Sales · Vestel
★★★★★JBS Electrics

“Electric Miles has transformed how we work. Commissioning chargers now takes minutes instead of an hour, and we can resolve most issues remotely. The emPACT platform gives us full visibility across all our installs — residential and commercial — while the diagnostics and maintenance tools keep us ahead of problems. Our customers are happier and our operations far more efficient.”

J
Jean-BillyDirector · JBS Electrics
★★★★★EN+

“We've started working with Electric Miles as a software partner for CPOs in the Gulf region, and the feedback has been very positive so far.”

A
Ali KhanHead of Sales · UK&I, Europe & ME · EN+
★★★★★Trustpilot

“She was extremely helpful, clear and friendly.”

J
J WattsElectric Miles support · May 2026
★★★★★Trustpilot

“Always on hand to resolve problems quickly.”

S
PeterElectric Miles customer · Jan 2026
★★★★★App Store

“It saves me electricity and lets me see my charging history.”

C
Charlrsky MuibeurynElectric Miles app · App Store

Installer Miles is listed with a 5.0 rating for EV charger commissioning.

IM
Installer MilesPublic App Store listing · 1 rating

Quick answers.

A plain-language view of what this page covers, who it helps and where it fits in the Electric Miles platform.

What does Electric Miles do?

Electric Miles is an operating layer for EV charging. It lets teams onboard chargers, manage sessions, coordinate driver charging and prepare assets for SmartFlex grid-flexibility workflows from one console.

Who is Electric Miles for?

Charge point operators, enterprises, certified installers, asset holders, energy partners and EV drivers. Each group works in the same platform through emPACT, Installer Miles, the Electric Miles app and SmartFlex.

What products does Electric Miles offer?

Four products: emPACT (CPMS for operators), the Electric Miles app (driver smart charging), Installer Miles (charger commissioning) and SmartFlex (grid flexibility and V2G trading).

What chargers does Electric Miles support?

Electric Miles is charger-agnostic and built on the open OCPP standard, so it works across major charger makes and models. emPACT manages OCPP-connected chargers for operations, diagnostics and reporting.

How does SmartFlex flexibility and V2G work?

SmartFlex turns EV charging into grid flexibility: assets opt in, respond automatically to DSO and NESO signals, and share in the value created. It extends to vehicle-to-grid (V2G), where bidirectional chargers can send stored energy back to the grid.

How is Electric Miles priced?

Electric Miles is priced per deployment. Contact sales@electricmiles.com for operator, installer and flexibility pricing.

Is my charging data secure?

Yes. Charging data is handled with access controls and secure storage, and drivers stay in control of their participation and limits.

Let's run your network
like a flagship product.

We’ll map your current charging estate, show the operational workflows and explain how Electric Miles can support charging, charging operations and flexibility.

Thanks, we'll be in touch within the hour.