EV charging network management is the process of monitoring, controlling and maintaining a network of charging points through software and operational systems.
For charge point operators (CPOs) and businesses, effective management helps keep charging infrastructure visible, accessible and easier to operate.
What does EV charging network management involve?
A charging network management system typically brings several operational activities together:
- Charger monitoring: View charger status and identify faults or connectivity issues.
- Session management: Track charging activity and review session information.
- Driver management: Organise users, groups and access permissions.
- Tariff management: Configure charging prices and relevant rules.
- Reporting: Review usage, transactions and operational performance.
- Remote operations: Manage supported charger settings and investigate issues.
The exact capabilities depend on the software, charger hardware and integrations available.
Why does network management become more important as you scale?
As charging networks expand, operators need consistent visibility across locations.
Without centralised management, teams may end up switching between different systems to understand charger availability, investigate faults or review charging activity.
A central platform can help reduce this operational complexity and give teams a clearer picture of network performance.
How does Electric Miles support charging network management?
Electric Miles’ emPACT CPMS is designed for CPOs and commercial charging teams managing EV charging infrastructure.
It brings charger monitoring, charging sessions, driver and ID-tag management, access permissions, tariffs and operational reporting into a central platform.
This helps operators oversee charging activity across multiple locations rather than managing each site in isolation.
Learn more about Electric Miles emPACT.
Frequently asked questions
What is a charge point management system?
A CPMS is software that allows operators to monitor and manage EV chargers, users, charging sessions and other network operations.
Can EV charging networks include chargers from different manufacturers?
They can. Interoperability depends on charger compatibility, communication protocols and the CPMS implementation.
Who needs EV charging network management software?
CPOs, fleet operators, workplaces, commercial property owners and other organisations responsible for multiple charging points can benefit from it.