The EV charging industry is undergoing rapid transition. Several major Charge Point Management System (CPMS) providers are scaling down, shutting their platforms, or withdrawing from key markets. For CPOs, hotel operators, fleets, and service partners, this poses an immediate operational threat: chargers going offline, payment failures, inaccessible data, and a compromised customer experience.
A deprecating CPMS doesn’t just disrupt software. It disrupts your business, your revenue, and the reliability of your charging network.
The smartest operators are treating migration proactively, not reactively. A structured transition plan ensures operational stability today and scalability for tomorrow.
A Practical CPMS Migration Playbook
1. Map Your Current Charging Landscape
Document:
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All chargers and OEMs
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Firmware versions
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Network configurations
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Payment workflows
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Integrations (APIs, PMS, billing systems)
Clear visibility prevents migration surprises.
2. Identify Critical Operational Dependencies
Your new platform must support:
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Real-time monitoring and remote control
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Diagnostics and error alerts
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Tariffs and billing
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User authentication
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Reporting and analytics
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Smart load management
These components keep your network functioning daily.
3. Assess the Risks of Staying With a Shutting-Down CPMS
A CPMS approaching end-of-life impacts:
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Session visibility
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Data integrity
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API performance
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Firmware update support
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Driver charging journeys
Delaying migration increases the likelihood of outages and revenue loss.
4. Choose a Platform That Improves Your Operations
Look for:
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Multi-OEM compatibility
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Intelligent diagnostics
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Payment automation
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Scalable architecture
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Proven migration expertise
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Zero downtime transition support
This ensures you aren’t simply replacing a CPMS—you’re upgrading.
5. Migrate Before Outages Begin
A structured migration ensures:
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Continuous charger uptime
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Secure data transfer
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Verified payment flows
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Smooth onboarding
Proactive migration protects customer experience and operational continuity.
Why Businesses Are Moving to emPACT
As more CPMS platforms wind down, operators are choosing emPACT for its reliability, intelligence, and proven ability to manage diverse multi-brand charger fleets.
emPACT provides:
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Real-time monitoring and predictive diagnostics
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Automated billing and revenue workflows
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Smart load management
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Full multi-OEM charger support
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Zero-downtime migrations handled by our specialist team
With emPACT, operators stabilise their current operations while unlocking future-ready capabilities.
Industry Stats That Strengthen the Case
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30–40% of charge point operators globally use CPMS platforms with uncertain long-term roadmaps
Source: Guidehouse Insights – EV Charging Software Landscape Report (2024) -
Unplanned charger downtime can increase operational costs by 20–30%
Source: McKinsey – Powering the Future of Mobility (2023) -
Backend platform instability is one of the top three causes of charger reliability issues
Source: UK EVSE Annual Reliability Study (2024) -
emPACT has delivered 11,000+ flexibility dispatches through SmartFlex, proving platform stability under load
Source: Electric Miles Winter Dispatch Report (2025)
Assurance: Your Network is Safe with emPACT
If your CPMS is being deprecated, your chargers—and your business—will not be affected when you move to emPACT.
We’ve already completed multiple migrations from shutting-down platforms with 100% uptime maintained throughout the process.
Our team handles every step so your operations remain uninterrupted.
📩 Talk to us today: sales@electriclimes.com