Simplify, Streamline, and Succeed with Electric Miles.

Streamline all installations with our easy-to-use interface. We
ensure a reliable process for commissioning chargers,
guaranteeing an efficient and smooth installation. Customers
expect more than just a charging station – they deserve an
integrated solution that offers complete control and flexibility.
Experience the future of EV charging maintenance with
Installer Miles, and deliver a seamless, cost-effective service to
your clients.

Simplify Your EV Charging Business with Installer Miles:
Partner for Success

Our comprehensive platform provides the tools, support, and expertise you need to thrive in the growing EV market. Increase
installations, boost revenue, and deliver exceptional customer experiences.

Seamless Installation & Management

Install in minutes

No more complicated setups! Our platform cuts
through installation complexity, saving you valuable
time on each job.

Advanced Diagnostics & Troubleshooting

Resolve issues remotely with our advanced diagnostic
tools, reducing on-site visits and
improving client satisfaction.

Simple to use

Are you frustrated with
using complicated systems?
Don’t worry, we got you.
IM is easy to use.

Continuous Support

Our dedicated support team is always available to answer questions, provide updates, and ensure your installations run smoothly.

Work with Any Charger

Our platform works with all
major EV chargers, eliminating
brand compatibility issues.

Maximise Efficiency & Profitability

Installer rewards

Access to benefits and accelerate your business
growth.

White Label

Customise our platform with your logo and branding
to strengthen your reputation.

Why installers choose EM?

We help you scale your EV charging network with our all-
in-one cloud-based software. Optimise operations,

reduce maintenance time and cost and benefit from
recurring revenue streams

Trusted Solution: Used by leading charge point operators.

Charge success rate

97%

Chargers supported

400

Registered users

15k+  

Total cost saved
by smart charging

£ 300k+

Successful charging
sessions

300k+

Installers
registered

3k+

Our Features 

Introducing the Installer Miles – designed to supercharge your success in the EV charging industry. Here’s how we empower
you to streamline operations, and create a seamless experience for everyone involved

Regulations compliant

Save time

Fast and Easy installation

Deliver a better experience

Peace of mind

DNO registration with ENA

White Labelling

Regulations compliant

Wireless updates help keep your assets compliant.

Save time

With a more streamlined installation process, save
time, effort and resources.

Fast and Easy installation

Set up chargers quickly and store the image of
charger installations to track in the future. Our
platform takes care of the complex management.

Deliver a better experience

Our solutions integrate directly with the EM app,
allowing for a seamless transition to
connect to chargers, enhancing satisfaction and loyalty for your
workforce, residents, or visitors.

Peace of mind

Our user-friendly IM app and effortless journey for
your end customer guarantee peace of mind. We
take care of everything, keeping drivers happy along
the way.

DNO registration with ENA

Digitalise the complex paper process with IM
you can automate G98, G99, G100 applications to local
DSO.

White Labelling

Enhance service offerings with a fully customisable,
white-label platform trusted by leading operators

Why installers choose us? See it here

Power Up Your Business with Electric Miles. Contact us today.

Ready to take the next step in delivering efficient EV charging
solutions? Don’t just install chargers – empower your clients with
value-driven, integrated solutions. Electric Miles – easy
commissioning, best technology. Contact us to learn more and
schedule a demo.

Want more information?
Fill out this form and we’ll reach out to you.

Quick answers for
smooth installations!

Check out our installer FAQ for commonly asked
questions and solutions.

View More

How do I contact Installer Miles support?

You can click on the “Submit a request” button on the top of the Help and Support page.

This will open a form where you can submit your query.

Alternatively, you can click this link.

Why use the Installer Miles app?

The Installer Miles app is designed to streamline the process of EV charger commissioning for both installers and drivers.

  • For Installers: It provides an intuitive guide through the installation process, making it quicker and easier. This helps save time and ensures a hassle-free experience.

  • For Drivers: The app allows drivers to easily set the charger online or change the network to which the charger is connected.

By using the Installer Miles app, both installers and drivers benefit from a more efficient and user-friendly approach to EV charger setup and maintenance.

How Installer Miles works?

For Installers: Here is a high-level overview of the commissioning process:

  1. Installation: The EV charger is installed at a new or existing build.

  2. Configuration: Within the app, parameters are configured. These parameters include:

    • Network setup

    • Load management*

    • Disabling restricted hours for test charging

    • Additional settings such as cable lock and charging mode

  3. Parameter Transfer: The configured parameters are then sent to the charger.

  4. Completion: Customers are informed of the EV charger installation upon completion.

*In this context, load management refers to the process of balancing the supply of charge.

For Drivers: Within the app, drivers can configure the following parameters:

  • Network setup

  • Charging mode

By using the Installer Miles app, both installers and drivers can efficiently set up and manage their EV chargers, ensuring a smooth and effective experience.

What chargers are supported?

We currently support Project EV, EVIQ, APEX, and VESTEL chargers.

As the EV world grows, we are actively working to integrate more chargers to expand our compatibility and better serve our users and installers.

Ask our support team

Please don’t hesitate to reach out to our Support team at support@electricmiles.co.uk